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Terms of use

Terms of Use

Last Updated: October 2025

Welcome to PingRentalz!
By accessing or using our website, mobile app, or any of our services (collectively “the Platform”), you agree to be bound by these Terms of Use (“Terms”). Please read them carefully before using PingRentalz.

If you do not agree with any part of these Terms, do not use our services.

  1. About PingRentalz

PingRentalz is a car rental platform that allows users (“Customers”) to book vehicles for personal or business use. We connect vehicle owners or verified rental providers (“Partners”) with individuals or businesses looking to rent vehicles safely and conveniently.

  1. Eligibility

To use our services, you must:

Be at least 21 years old.

Hold a valid driver’s license recognized in Nigeria (or your local jurisdiction).

Have a valid means of identification (e.g., National ID, Passport, or Driver’s License).

Agree to comply with all local traffic laws and regulations.

PingRentalz reserves the right to verify your eligibility before or during any rental.

  1. Booking and Payment

All bookings must be made through the PingRentalz platform.

Prices displayed include rental fees, taxes, and applicable service charges unless stated otherwise.

Payment must be made in full before the vehicle is released.

Accepted payment methods include bank transfer, debit/credit card, and other options listed on the platform.

Cancellations and refunds follow our Cancellation Policy, available on the website.

  1. Vehicle Use and Responsibilities

By renting a vehicle through PingRentalz, you agree to:

Use the vehicle only for lawful and personal purposes.

Not use the vehicle for racing, towing, or illegal activities.

Return the vehicle in the same condition it was received, with agreed fuel level and accessories intact.

Be responsible for any fines, tickets, or damages incurred during your rental period.

Report any accident or damage immediately to PingRentalz customer support.

PingRentalz and its Partners reserve the right to terminate a rental if the vehicle is misused or driven recklessly.

  1. Insurance and Liability

Vehicles rented through PingRentalz may include basic insurance coverage as stated in the rental agreement.

You may be required to pay a security deposit or damage fee depending on the vehicle type.

You are liable for all damages, theft, or loss not covered by insurance due to negligence or violation of these Terms.

PingRentalz is not responsible for loss of personal property left in the vehicle.

  1. Cancellation and Refund Policy

Cancellations made at least 24 hours before pick-up may be eligible for a partial refund.

Late cancellations or “no-shows” may result in no refund.

Refunds, where applicable, are processed within 5–10 business days.

Full details are in the Refund & Cancellation Policy on our website.

  1. Account and Security

You are responsible for keeping your account details and password confidential.

Any activity on your account is deemed to have been done by you.

Notify us immediately of any unauthorized access or suspected security breach.

PingRentalz reserves the right to suspend or terminate accounts found violating our Terms or engaging in fraudulent activity.

  1. Intellectual Property

All content on the PingRentalz website, including logos, text, graphics, photos, videos, and software, is owned by or licensed to PingRentalz and protected by copyright laws.
You may not copy, modify, distribute, or use any content without prior written permission.

  1. Disclaimer of Warranties

PingRentalz provides services “as is” and “as available.”
We do not guarantee uninterrupted or error-free operation of the platform, nor do we make any promises about specific vehicles, availability, or performance.

  1. Limitation of Liability

To the fullest extent permitted by law, PingRentalz, its partners, and employees shall not be liable for:

Any indirect, incidental, or consequential damages,

Loss of profits, data, or goodwill,

Or damages resulting from misuse of vehicles or platform errors.

  1. Indemnification

You agree to indemnify and hold harmless PingRentalz, its affiliates, and employees from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the platform or violation of these Terms.

  1. Changes to Terms

PingRentalz may update these Terms at any time. Changes will be posted on this page with the “Last Updated” date revised. Continued use of the platform means you accept the updated Terms.

  1. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.
Any dispute shall be resolved in the appropriate courts of Nigeria.

  1. Contact Us

If you have any questions or concerns about these Terms, contact us at:
📧 support@pingrentalz.com

📍 PingRentalz, Lagos, Nigeria